At Shireen, we strive to provide timely and reliable shipping and delivery services to our valued customers. Estimated delivery time 2 to 7 days. This Shipping and Delivery Policy outlines important information regarding our shipping methods, delivery times, and related processes. Please read this policy carefully before making a purchase. By using our services or placing an order with us, you agree to comply with this Shipping and Delivery Policy.
1. Order Processing and Fulfillment
1.1 Order Processing Time: Once you place an order, we require 1 to 2 days to process and prepare it for shipment.
1.2 Order Fulfillment: After the order processing is complete, we will ship your order to the provided shipping address using the selected shipping method.
2. Shipping Methods and Costs
2.1 Shipping Methods: We offer various shipping methods to cater to different locations and customer preferences. The available shipping methods will be displayed during the checkout process. Please note that certain shipping methods may not be available for all destinations.
2.2 Shipping Costs: Shipping costs are calculated based on the selected shipping method, order weight, dimensions, and destination. The applicable shipping charges will be displayed during the checkout process.
3. Estimated Delivery Times
3.1 Delivery Timeframe: Estimated delivery time 2 to 7 days depenting on your location. The estimated delivery time is provided for informational purposes only and is not a guaranteed delivery date. It represents the average time it takes for an order to reach its destination once it has been shipped.
3.2 Factors Affecting Delivery Time: Please note that delivery times may vary due to factors beyond our control, including but not limited to: a. Shipping method selected b. Distance between the shipping origin and destination c. Customs clearance procedures. Unforeseen circumstances, such as extreme weather conditions or natural disasters
4. Tracking and Order Status
4.1 Order Tracking: Once your order has been shipped, we will provide you with a tracking number or a link to track your shipment. You can use this information to monitor the progress and estimated delivery date of your order.
4.2 Order Status Updates: We will strive to keep you informed about any significant changes in your order status, such as delays or delivery issues. You may also check the status of your order by logging into your account on our website.
5. Non-Delivery and Return
5.1 Non-Delivery: If, for any reason, your order is not successfully delivered within a reasonable timeframe or is returned to us, please contact us for assistance. Additional shipping fees may apply for reshipment or order cancellation and refund options will be provided as per our Return and Refund Policy.
5.2 Return of Undeliverable Packages: If a package is returned to us due to an incorrect or incomplete shipping address provided by the customer, refusal to accept the package, or failure to collect the package from the carrier’s local facility, we will process a refund, excluding any shipping charges and applicable fees.
6. Right to Modify Shipping and Delivery Policy
6.1 Policy Updates: Shireen reserves the right to modify, update, or change this Shipping and Delivery Policy at any time without prior notice. It is your responsibility to review the most current version
